We
at Lutheran Credit Union of America value the privacy of our
members. You have chosen to do business with us, and we recognize
our responsibility to keep the information you provide to us
secure and confidential. We believe that all personal financial
information specific to you that you provide Lutheran Credit
Union of America through any channel constitutes personal information.
Protecting your privacy, along with your financial assets is
our top priority. Lutheran Credit Union of America is committed
to servicing all the financial needs of its members. As a service
to you, our member, we may share information with select third
parties that can offer valuable products and services that may
interest you. When we share information with other parties for
marketing purposes, you can expect them to treat it with the
same strict standards as your credit union. This privacy policy
explains how we protect the privacy of your personal information
and when we release information about you under certain situations,
such as to maintain your account, or other circumstances as required
or permitted by law.
INFORMATION WE COLLECT AND DISCLOSE TO OTHERS
In
the course of doing business, we collect and use various types
of information, such as information available from public records
and credit reports, as well as information you provide to us.
We may also access information about you, such as credit reports,
when considering a request from you for additional services
or when exercising our rights under the law or any agreement
with you. In addition, we collect information about you from
the following sources: . Information we receive from you on applications
and other forms you submit to us, such as your name, address
and social security number. . Information about your transactions
with us, our affiliates or others such as account balances
and payment history. . Information we receive from credit reporting
agencies, such as your credit worthiness and credit history.
We may also disclose all of the information that we collect
as described above. We do not disclose any non-public personal
information about our members and former members to anyone, except
as permitted by law.
SHARING INFORMATION WITH THIRD PARTIES
We
may disclose non-public personal information about you to financial
service providers such as mortgage bankers, securities broker-dealers,
and insurance agents. We may also disclose nonpublic personal
information about you to nonaffiliated third party processors
as necessary to complete transactions, maintain accounts and
records, and as permitted by law. We may disclose all the information
we collect as described above, to companies that perform marketing
services on our behalf or to other financial institutions with
whom we have joint marketing agreements. We may also disclose
information about you under other circumstances, as permitted
or required by law.
CONFIDENTIALITY AND SECURITY OF INFORMATION
Keeping
your financial information secure is an important responsibility
that is taken seriously at Lutheran Credit Union of America.
We value your trust and handle your information with care.
We restrict access to non-public personal information about you
to those employees who need to know that information to provide
products or services to you. Our policies and procedures emphasize
the importance of keeping our members' information confidential.
We maintain physical, electronic, and procedural safeguards
that comply with federal regulations to guard your non-public
personal information.
ACCURACY OF INFORMATION
We
make every effort to ensure that our records contain accurate,
current and complete information. If you find that your account
information is inaccurate, please call us at 800.729.7307 or
write to us at 251 South Randolph Avenue, Suite C, Brea, CA 92821.
We will promptly investigate and make any necessary changes to
update our records.
TERMINATION OF MEMBERSHIP
If
you decide to terminate your membership with Lutheran Credit
Union of America, we will not share information we have collected
about you, except as may be permitted or required by law. |